Telax is the Only Metaswitch Cloud Contact Center Solution
Grow revenue and satisfy your customers without any startup costs!
63% annual growth for hosted contact centers in North America. Grab your share of this booming market. Effortless integration with your Metaswitch and full support from Telax makes it easy. Other Metaswitch service providers have joined the cloud revolution by offering their customers an easy-to-use, advanced contact center and service desk solution - without any start-up costs, all at a low monthly flat fee!
Key capabilities
Intelligent routing for all contact types
IVR for self-service functionality
Multi-channel ACD on steroids
In-depth reports & analytics
Live listen, whisper & barge
Microsoft Lync integration
Social media integration
Workforce management
100% call recording
Home-based agents
Business continuity
CRM integration
Benefits To You:
No start up costs
Win new business
Grow revenue & margins
Protect your customer base
Compete in growing markets
Generate revenue immediately
Partner with an industry leader
Complete your enterprise offering
Why Telax?
Easy-to-use
No equipment to buy
Firm-fixed monthly fee
White labeling available
Free technology refresh
Fully managed by experts
Complete end-to-end solution
24-7 responsive support included
To learn the advantages of providing cloud-based solutions watch this video, then contact us for a live demo.
